Legal

Terms

These terms are the agreement for shopping at Rouge Sur Mesure, sold by Rouge Beauty. Yves Saint Laurent Beauté identifies the product. This shop is not the official Yves Saint Laurent website. By placing an order, you agree to these terms.

Last updated 8 October 2026.

The shop

The website shows the device, cartridge trios, and refills, and takes an order for them. The published address is Macy's Rego Park, Queens Shopping Center, 90-01 Queens Blvd. The phone is 718-271-7200, Weekdays 10AM-7PM EST. A governing law has not been published. Questions about an order go through the contact page.

Prices

Prices, shipping, and tax are calculated on the server from the catalog and the published settings. The amount shown in your browser is not the amount that is charged. On the India storefront, prices are shown in rupees, with no decimals. Shipping is included in the product price. There is no separate shipping charge. Checkout opens only when a shipping price has been published and card payment is configured.

Placing an order

You may check out as a guest or with an account. Submitting checkout creates an unpaid order and opens Razorpay for the server total. The order is placed, and marked paid, only after the server verifies the payment with Razorpay. Closing the payment window, or a failed payment, does not place a paid order and does not send a paid-order confirmation.

The device order records the three cartridge families chosen before it is added to the bag. A bundle records the cartridge trio selected on that product. A refill records the cartridge option selected. Stock is limited only for a product that has inventory tracking turned on. A confirmation is sent to the email on the order when email delivery is configured.

An order cannot be cancelled

After an order is placed, you cannot cancel it. You also cannot cancel one product from that order and keep the rest. A change of mind, a different shade, or a different address is not a cancellation. If the payment was not verified, there is no paid order to cancel.

A faulty product

You can apply for a replacement or a refund only after the order has shipped, or 20 days after the order was placed. A request before then is not accepted. If a product is faulty, you can apply for a replacement. Apply from the order in your account, or write through the contact page with the order number and what is wrong. The request is recorded. A replacement is sent only after the request is reviewed. This is a replacement of the faulty product, not a refund, and not a cancellation.

A second replacement

If that replacement is also faulty, or is otherwise not right, you can ask for a refund. The refund applies to the product that was replaced twice. It is not available while the first replacement is still the remedy. Ask from the order, or through the contact page, and say that the second replacement was not right.

An order that has not shipped

You can apply for a refund because an order has not shipped only after 20 days from the order date, and only if the order still has not shipped. A request before those 20 days is not accepted as a refund. Once the order has shipped, this reason no longer applies. A shipped order that is not faulty stays with you. It cannot be cancelled, and it is not refunded for a change of mind.

How a refund is paid

A refund is not paid when you submit the form. It is paid only after the request is reviewed and approved. An approved refund takes 7 to 15 days to reach the original payment method. The shop does not store your card number. Razorpay handles the payment, and the refund returns by that same route.

The same 7 to 15 days applies to a refund after a second replacement and to a refund for an order that has not shipped within 20 days. The returns page repeats these rules.

Shipping

Shipping is included in the product price. There is no separate shipping charge. An order may ship from outside India. A delivery date is not promised on this page. When a shipment is created, a courier and a tracking number can be added to the order.

Accounts

An account keeps your orders, saved addresses, and invoices. You are responsible for the email and password on the account. Guest checkout is still available. Signing in with Google confirms the email. This shop does not receive your Google password.

Using the website

You may use the website to read about the products and to place an order. You may not misuse the checkout, the account, or the contact form, and you may not attempt to interfere with payment verification. Photographs and colour on screen are illustrative. A published ingredient list is shown where this shop has that list.

Trademarks

Yves Saint Laurent and related trademarks are the property of their respective owner. This site does not state that it is an official store. The shop name Rouge Sur Mesure and the pages of this website are used by Rouge Beauty to sell this order.

Limits

These terms do not exclude a right that the law does not allow us to exclude. Apart from that, the shop’s responsibility for an order is to supply the product, replace it when these terms say so, or refund it when these terms say so. We are not responsible for a shade result that differs from a photograph, or for a delay once the order has shipped with a tracking number.

Changes

If these terms change, the date at the top of this page will change. The version published here applies to an order placed after that date. A change does not alter an order already placed.

Contact

This shop is sold by Rouge Beauty. For a replacement, a refund request, or a question about these terms, use the contact page and include the email and order number.