What is Rouge Sur Mesure?
A custom lip color creator. Use the device with one supported cartridge trio and the official companion app.
What comes with the device?
Rouge Sur Mesure device. 3 complimentary cartridge sets. 9 cartridges total. Retractable lip brush. Additional cartridge trios and refills are available separately.
Are cartridges included?
This purchase includes the Rouge Sur Mesure device, 3 complimentary cartridge trios — 9 cartridges total — and a retractable lip brush. You choose those 3 trios before the device is added to your bag. This does not include every cartridge family. Additional cartridge trios and refills are available separately. The bundle is a separate product.
How many cartridges are included?
Includes 3 complimentary cartridge sets — 9 cartridges total. You choose any 3 of the seven trios before the device is added to your bag.
Is the app required?
Shade creation uses the official companion app. This website does not run the app's tools. Download steps and store links are on the App page. Open the app guide
Which phones support the app?
The official device and bundle pages say iOS 13 or later on iPhone 6S or newer, and Android 8.0 or later, with Bluetooth 4.2.
How do I download the companion app?
Shade creation uses the official companion app on a supported iPhone or Android phone. Download steps and store links are on the App page. This website does not run the app's tools. Open the app guide
Where is the user manual?
Setup, cartridge loading, the companion app, and application steps are on the user manual page. Open the user manual
Is there a separate shipping charge?
Shipping is included in the product price. There is no separate shipping charge.
How do I return or replace a product?
An order cannot be cancelled after it is placed. You can apply for a replacement or a refund only after the order has shipped, or 20 days after the order was placed. A faulty product can be replaced. If a second replacement is also not right, you can ask for a refund. If an order has not shipped within 20 days of the order date, you can ask for a refund. An approved refund takes 7 to 15 days. Start a request from your order, or write from the contact page. Read the returns page
