Help

Product

The published steps are get your device, select your cartridge trio, and download the app.

Compatibility is shown only when a product relationship or compatibility note has been saved. Specifications are not invented.

Download the companion app, then pair the device and create a shade.

Setup, cartridge loading, the companion app, and how to apply.

Care instructions are shown on a product only when they have been published.

Add a product to the bag, then checkout. The amount is calculated on the server.

Payment opens in Razorpay when it is configured. A declined or closed payment does not mark an order paid.

Shipping is included in the product price. There is no separate shipping charge.

Look up an order with its number and the checkout email, or open it from your account.

An order cannot be cancelled after it is placed. Replacement and refund rules are on the Terms page.

A refund is recorded with the payment provider. It is not marked complete until that provider confirms it.

Sign in with Google, with an email and password, or with a one-time email code. Orders, addresses, and support stay on the account.

Write to support@yslbeautyindia.com. Call 718-271-7200, Weekdays 10AM-7PM EST. Macy's Rego Park, Queens Shopping Center, 90-01 Queens Blvd.